refund policy

Reservations: All reservations require a minimum of 50% due upon booking. The remaining balance will be due seven days prior to arrival date.
 
Cancelation Policy: Reservations canceled prior to eight days of the arrival date are eligible for a full refund of any monies paid toward the reservation. Cancelations made seven days or less prior to arrival are ineligible for a full refund or any portion thereof.
 
Check-in/Check-out Policy: The Red Setter Inn adheres to a strict check-in and check-out policy. Check-in is 4 PM and check-out is 10 AM. This policy allows our staff to efficiently prepare for new guests without a delay in their check-in and arrival.
 
Pet Policy: The Red Setter Inn is a pet friendly property. Dogs are the only pets allowed on the property. Well-behaved dogs under 50 lbs., on a leash under the control of an adult are welcome throughout the property grounds. Pets are permitted in each of the cabins; however, pets are restricted from the Lodge.
 
Guests with accompanying pets must pay a per pet fee when booking. Guests that arrive with pets without having paid a pet fee will be denied entrance until the appropriate pet fee is remitted. Please be respectful of other guests that are allergic to dogs.
 
The Red Setter Inn staff respectfully requests that pet owners clean up after their pets. Dog owners are responsible for injuries to guests, employees, or other dogs.
 
Smoking/Vaping: Smoking or the use of e-cigarettes is restricted to the outdoors. Smoking of any kind is prohibited within the Lodge and cabins.
 
Housekeeping Service: Daily housekeeping services are not provided.
 
Outside BBQ Grills: Each cabin has a propane gas grill. The Lodge has two gas grills. Propane is complimentary and limited to one tank per visit. No charcoal grills and lighter fluid are allowed.
 
Outdoor Fires: The Red Setter Inn has designated firepits throughout the property. All guests wishing to utilize firepits are required to obtain a permit from the Greer Fire District at 928-735-7279.
 
Parking: Parking at the Lodge and cabins is limited. Please ride share as needed per the number of guests staying in any unit.
 
ATV’s: Riding ATV’s and dirt bikes is prohibited on the Red Setter Inn property.
 
Wi-Fi: The Red Setter Inn proudly provides free Wi-Fi for its guests. Please sign onto Red Setter guest. There is no password required.
 
Coffee Maker/Coffee: Each unit is equipped with one or more coffee makers. We do not provide coffee.
 
Guest Services Contact Information: Guest needs should be referred to Jill; Guest Services Manager at: Office phone (928-597-8506) or cell phone (928-288-7228).